FREQUENTLY ASKED QUESTIONS​

FREQUENTLY ASKED QUESTIONS​

Beeping usually means the system is trying to tell you something, and that something will more likely be a fault. Look in your user manual on how to determine a fault.

If installed correctly the BOSCH Tri-Tech detector has a pet tolerant of 45kg. Check out some ALARM options.

No, you are free to cancel anytime.

Australian Environmental Protection Regulations 1987 advise that sirens are limited to no more than 5 minutes.

Don’t worry, once it has timed out, if someone re-enters the premises, it will sound for a further 5 minutes.

Yes, all alarm systems should have a mandatory back up battery. It can keep your system running up to 6-8hrs.
Most alarm batteries will last 3-5 years, and should be replaced after 3-5 years, to maintain reliability of your security system.

Surveillance Devices Act 2007, section 8 of the Act makes it illegal for a person to install a CCTV camera on somebody else’s property without the consent of that other person. However, there is nothing in the Surveillance Devices Act 2007 that prevents a person from installing a CCTV camera on a property that they own or with the consent of the owner of that property and recording activities on a neighbouring property.
https://legislation.nsw.gov.au/view/html/inforce/2020-12-11/act-2007-064#pt.2

Surveillance Devices Act 2007, section 11 of the Act makes it illegal without the consent, express or implied, of all the principal parties to the private conversation or activity. if the communication or publication is no more than is reasonably necessary in connection with an imminent threat of serious violence to persons or of substantial damage to property, or commission of a serious narcotics offence. for more information, go to: https://legislation.nsw.gov.au/view/html/inforce/2020-12-11/act-2007-064#sec.11

If your looking for something cheap and semi-effective, then yes. At the end of the day you get what you pay for, so don’t expect the quality, reliability and support a professional install will provide for you.

-Make sure to read the specific legalities regarding if the DIY system will be admissible in court.

Depends on the hard drive that was provided on installation. Our minimum we provide is 2 weeks.

New phone? download LTS connect from the app store, and LOG IN with your credentials.

ANDROID
https://play.google.com/store/apps/details?id=com.mcu.lts&hl=en_AU&gl=US

APPLE
https://apps.apple.com/au/app/lts-connect/id1241230250

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